Serve IT clinic
Partner case studies with fuller context live on Serve IT. This list keeps the systems framing.
Town of Nashville Website Project · Laurie Burns McRobbie Serve IT Clinic
Accessibility Auditor
- Audited core system layout and interface workflows against WCAG 2.1 compliance standards for municipal digital services.
- Evaluated keyboard navigation logic and screen-reader data interpretation to guarantee equitable public access.
- Delivered prioritised, technical remediation logs and structural documentation for local government engineering stakeholders.
Town of Nashville ACC case study
The Greater Bloomington Chamber of Commerce · Laurie Burns McRobbie Serve IT Clinic
Web Designer
- Re-engineered website architecture and data navigation paths to maximise accessibility and discoverability for member businesses.
- Translated complex business requirements into clear, logical interface components and clean folder structures.
Chamber case study
Indiana Phenology · Laurie Burns McRobbie Serve IT Clinic
Web Development Lead
- Led system enhancements and layout architecture updates for a public, data-driven citizen-science platform.
- Structured data presentation layers to support distinct workflows for both general public visitors and scientific research queries.
Indiana Phenology case study
Middle Way House · Laurie Burns McRobbie Serve IT Clinic
WordPress Redesign Lead
- Migrated and structured content delivery layouts to streamline critical user journeys for individuals seeking crisis services.
- Implemented clean, maintainable backend schemas and simple system protocols so non-technical staff can manage resources independently.
Middle Way House case study
City of Bloomington, IN · Laurie Burns McRobbie Serve IT Clinic
Accessibility Tester
- Tested municipal web property layouts against compliance standards using advanced screen-reader tools.
- Logged detailed technical bugs and structural recommendations to patch public-facing digital properties.
City of Bloomington case study